The best partnerships are those that are built to last.
At Lighthouse, our mission is to put the client above everything else. All other aspects of the company—from deadlines to bottom lines—pale in comparison. Everyone in the company, including the management team, dedicate themselves to our customers and solving their critical IT and business problems. CEO Tom Mrva even keeps an “open door” policy, inviting clients to share feedback with him. We want our clients to be partners, and the only way for that to happen is to enrich the lines of communication.
Our regional focus ensures timely access to IT resources
Unlike global and national IT providers, Lighthouse’s focus is specific to the Northeast U.S. By deeply cultivating our technical resources within such an exact area, we ensure customers are just a short distance from our facilities. Our staff is always ready to lend on-site support, responding to calls quickly, whether peak or off hours.
Reputation is more than just an opinion.
It’s a mark of distinction that is earned. Our success arises from our collective dedication to putting the customer first. For the past 20 years, we have become one of the most awarded IT solution providers in the Northeast. Yet all the awards, the articles, the recognition, they don’t hold a candle to what truly matters—the satisfied testimonies from our clients for improving their business.
Invest in your people first, and better business will always follow.
In order to solve the most critical IT challenges, we hire and develop top notch technical talent, knowing that what really sets them apart is their passion. They are constantly in the field, earning certifications, getting educated on the latest products, and otherwise seeking enlightenment—not because it is required, but because they love what they do. This is good news for you, because it means they bring their deep, passion-filled expertise right to your business. We also built a technology innovation center so that customers can test products, receive solution consultations, proof-of-concept support, training, and education.
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