Today’s expanded business environment makes this task especially difficult since your employees and customers need continuous, dependable and secure access to their content across disparate networks, operating systems, and communications channels—such as web and mobile systems.

 

 

 

The Lighthouse team focuses on enterprise content management and the areas related to it, including scanning, document imaging, document and records management, email and document archival, and IT regulatory compliance readiness. Consider getting started with our Project Definition Workshop.

 

 

Lighthouse brings a wealth of experience to each project, having designed and implemented content management solutions for companies ranging from small privately held firms to the Fortune 500, and across industries such as finance, insurance, manufacturing, healthcare, retail and government. With technical staff in the US and Canada, Lighthouse can provide its content management services anywhere in North America, but is primarily focused on the Northeast U.S. market.

 

As businesses face an ever-increasing volume of content that must be managed, and as more industry regulations call for sophisticated levels of content control, Lighthouse has developed specialized content management systems to meet these demands. Four main categories of Lighthouse's enterprise content management services include:

 

Lighthouse consultants perform a content management assessment of the customer’s environment and meet with their team to develop recommendations and designs for a Content Management solution. The team matches technologies with the customer’s needs, and develops a project plan to implement it, including steps to integrate the new content management system with the customer’s existing IT infrastructure.

 

Many companies must manage a diverse mix of content – not only traditional business documents – but also emails, scanned/graphic images, employee records, customer correspondence, x-ray images, research results and more. Lighthouse will either migrate content from an existing content management system into a new infrastructure, or implement a brand new content management system. This can include comprehensive scanning/document imaging solutions, hierarchical storage management solution (disk and/or tape), content management software, email archiving software, thick/web clients for system access, and integration with security and database systems. The team also designs, restructures and implements document management, workflow and collaboration processes within the customer’s organization, including central management of documents, versioning, checkin/checkout procedures, categorization, organization and automation.

The Lighthouse team helps customers decide how to more effectively archive and maintain their documents and email records, especially in accordance with laws and regulations for their particular industry. The solution leverages a content management system to improve accessibility of the data, disaster recovery processes, and the speed of data retrieval for legal and IT compliance purposes. Goals typically include streamlining content management processes for added efficiency and usability, while reducing records management and training costs for the enterprise. Lighthouse determines the proper methods and infrastructure needed to support the customer’s email and document archiving objectives, and implements the supporting email archiving software and records management systems.

 

For many customers, the requirement for content management is closely tied to the regulatory rules governing their industry. The Lighthouse team builds IT Compliance-ready solutions based on the latest server and storage hardware, and compliance-enabled software from IBM. A fully compliant content management solution will integrate existing document management, email and workflow infrastructures with sound, scalable records management technology.

 

Content Management Services Brochure