Company Profile
AN EXCEPTIONAL RECORD OF CUSTOMER SATISFACTION AND TECHNICAL LEADERSHIP.
When Tom Mrva started Lighthouse Computer Services in 1995, he believed that a regionally-based organization, staffed with the most experienced people in the industry, could help Lighthouse's customers achieve bottom-line enhancing strategies.
Read more about how the company's intense focus on IT services and customer satisfaction has made Lighthouse into a regional leader.
Today, Lighthouse is known throughout the Northeast as a premier IT skills-based company. We attribute this to our focus on quality and our ability to attract and retain systems design engineers with only the highest level of problem-solving skills. Each consultant has a minimum 15 years experience, and collectively hold over 150 certifications. We hire consultants for the long term and base hiring upon experience, industry reputation and depth of knowledge.
We know this is the right approach, based on results of the satisfaction survey IBM conducts each year with our customers. Lighthouse has scored above a 90% satisfaction rating for the past four years. Our technical services were rated significantly higher than the survey average, making Lighthouse one of the highest rated IBM Premier Business Partners on the East Coast. We believe our commitment to excellence is the reason our customer list includes so many of the region's leading corporations, universities, hospitals and organizations.
Some of the important factors that make Lighthouse different from other IT firms:
IBM Premier Business Partner
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Top 5 IBM pSeries Partners in U.S.
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Top 10 Storage Partners in U.S. and #1 in N.E.
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The only Business Partner Innovation Center in N.E.
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Reduce your costs by leveraging our IBM buying power
“Inch Wide, Mile Deep” Team
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Senior IT experts only -- your implementation is done right the first time
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150 industry certifications
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Average 15 years experience per employee
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Local support (within 1.5 hours to most customers)
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Strong Customer and Technology Supplier Relationships
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Always thinking about your business objectives, not just your IT environment
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IBM, Microsoft, McData, Cisco, Symantec and many more
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Solve customer problems in hours, not weeks
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90.5% Customer SAT (4 year average)
We'd like to hear about your latest IT challenges and we welcome any questions about our services. Please contact us at info@lighthousecs.com or by calling 401-334-0799.